Example product

HOW ARE THE PRODUCTS PRESENTED?

The products are ready to use and can be stored in a refrigerated place at +4°C. Simply open the package and use them according to the instructions.

IS IT POSSIBLE TO BUY FROM ABROAD?

No, e-commerce is only active for the Ho.re.ca. Italia channel. For purchases from abroad, contact us by phone or email.

I AM A PRIVATE INDIVIDUAL, CAN I MAKE PURCHASES FROM THE ONLINE SHOP?

No, e-commerce is only intended for the Ho.re.ca. channel and therefore for those with a VAT number.

HOW DO I PAY?

Payment is made at the end of the order in one of the chosen methods (Bank Transfer, Paypal, Satispay). For payments by bank transfer, it is necessary to send a copy of the transfer to: ordini@basepizzasrl.it

ONCE THE ORDER IS PLACED, HOW WILL THE PRODUCTS BE SHIPPED?

The shipment will be made via refrigerated courier +4°C, with deliveries from Monday to Friday; for further information we recommend you read the Shipping section.

HOW LONG DOES DELIVERY TAKE?

Depending on product availability, delivery is expected within 3-4 working days from the date of shipment. For Calabria, Sardinia and Sicily, 2 more days must be considered.

WHAT TO DO IF THE PRODUCT DOES NOT ARRIVE OR IS DAMAGED/NON-CONFORMING?

If you need assistance you can contact us directly by email by writing to ordini@basepizzasrl.it or by phone at 080 3250183 (Monday to Friday, excluding holidays, hours: 9-13 / 15-18).